Welcome to Customer Support

Simply click on a topic below for help and troubleshooting on your DSL, Wireless, Dialup installation or connection, tips to filter out Spam Emails etc.

Contact Us

If you have an issue of immediate concern, please call our friendly helpdesk during office hour. Alternately you can write to us simply by filling in the online form.

Network Status

01-09-10 Unplanned - International 24-08-10 Unplanned - International 17-08-10 Unplanned - International 16-08-10 Unplanned - International 14-08-10 Unplanned - International 03-08-10 Unplanned - Toll Call 06-07-10 Planned - Colocation Customers 14-06-10 Unplanned - Voice services 11-06-10 Unplanned - Christchurch VIP Service 24-05-10 Unplanned - ADSL, leasedlines 24-05-10 Unplanned - ADSL international , leasedli... 03-04-10 Unplanned - International

17-09-10 Planned - Te Ranga 15-09-10 Planned - Waikanae 14-09-10 Planned - Taradale 09-09-10 Planned - Claudelands 08-09-10 Planned - Otira 07-09-10 Planned - East Tamaki 06-09-10 Planned - Mystery Creek 06-09-10 Planned - Hinds 03-09-10 Planned - Richmond 03-09-10 Planned - Hamilton East 03-09-10 Planned - Ashley Clinton, Omakere, Tikoki... 03-09-10 Planned - Hamner Springs, Scargill