Setting up your WorldNet (or own) router is quick and easy.
Follow the steps below to get connected in minutes.
If you run into any issues, our support team is available 7 days a week.
What you’ll need
Before you begin, make sure you have:
- ✅ Your WorldNet router (supplied or compatible model)
- ✅ Power adapter
- ✅ Ethernet cable (included in box)
- ✅ Your WorldNet account login details
- ✅ ONT / modem installed (for Fibre connections)
Step-by-step setup
Step 1 — Connect the power
Plug your router into a power outlet and turn it on.
Wait 2 minutes for it to fully boot up.
Step 2 — Connect to your modem/ONT
Use the ethernet cable to connect your router’s
WAN port to your ONT or modem.
Step 3 — Connect to Wi-Fi
On your device, search for available Wi-Fi networks.
Find your router’s network name (SSID) — usually
printed on the label underneath your router.
Enter the default password (also on the label).
Step 4 — Check your connection
Open a browser and visit: speedtest.worldnet.co.nz
If you can load the page, you’re connected!
Step 5 — Change your Wi-Fi name and password
Log into your router settings:
→ Open browser → Type 192.168.1.1
→ Username: admin / Password: admin (default)
→ Go to Wireless Settings
→ Update your Wi-Fi name (SSID) and password
→ Save and reconnect your devices
Connection types
🔵 Fibre (UFB)
Your router connects to the ONT (white box on wall).
Use the ethernet cable from ONT LAN port → Router WAN port.
🟡 Wireless Broadband (4G/5G)
Your router connects directly to the WorldNet network.
No ONT required — just power on and connect.
🔴 Hyperfibre
Same as Fibre setup but uses a different ONT.
Contact WorldNet if unsure about your ONT model.
Recommended router settings
| Settings | Recommended value |
| Wi-Fi Band | 5GHz (speed) / 2.4GHz (range) |
| Security Type | WPA2 or WPA3 |
| Channel | Auto |
| DNS | 8.8.8.8 / 8.8.4.4 (Google) or 1.1.1.1 (Cloudflare) |
Still not connecting?
Try these quick fixes:
- Restart your router
→ Unplug power → Wait 30 seconds → Plug back in - Check all cables are firmly connected
- Check for outages in your area
→ Visit: worldnet.co.nz/outages - Contact WorldNet Support
→ Phone: 0800 89 1001
→ Email: support@worldnet.co.nz
→ Live Chat: Available on our website
Related articles
📄 Connecting your first device
📄 Wi-Fi drops or weak signal
📄 How to restart your router
📄 Understanding your plan speeds