Can I cancel one service and keep my other services?

Please submit a support ticket with your Customer ID and let us know which service you would like to cancel, including the service address or phone number where applicable.

Please also confirm which services you would like to keep. For example, you may want to cancel a home phone service while keeping broadband, or cancel one connection while keeping other services on your account.

We will confirm any changes to your remaining services, charges and applicable notice period before processing the cancellation.